by David L Olson (University of Nebraska, USA) & Subodh Kesharwani (Indira Gandhi National Open University, India)

This book analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. It describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading. Enhanced with pedagogical features, the book can be read by graduate and undergraduate students, as well as senior management and executives involved in the study and evaluation of EIS.

• Analysis and Framework to EIS
• Enterprise System Development and Deployment
• Implementation Life Cycle
• Enterprise System Selection and Project Planning
• Business Process Reengineering and Best Practices
• System Architecture
• System Installation
• User Training
• System Maintenance
• Business Intelligence Systems and EIS
• EIS and Supply Chains
• Advanced Technology
• Future and Contemporary Trends in EIS
• Vendor Profiles: Market Share and Product Variation